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How to use shopee promotion tool

How to use shopee promotion tool

How to set up my discount activities?

1. Enter the seller Center - click "my marketing activities" - click "my discount activities"image.png

2. Click "+ new discount activity"

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3. Create a new discount activity by filling in the name and period of the discount activity. Then press save and continue

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4. New productsimage.png

5. Check the item you want to discount. You can search for your item through the search category and item name / ID above

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6. In the screen of edit activity discount, click Edit product. Please edit the discount price or discount number, and set the quantity of products to be purchased, and then press finishimage.png

7. In the original discount activity, you can continue to "Edit product" - "add product"

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Remind you

If the discount amount / discount you set is too favorable, a yellow reminder message will be displayed to reduce your setting error. This reminder will not affect your actual setting and is only for reminder

If the original price of your product has been increased in the past 7 days, a prompt message will pop up in the orange box to remind you that setting a discount for the product may violate the specification of exaggerating false discount. It is suggested that you conduct a discount activity for the product whose price has been increased or adjust the original price of the product after 7 days (if you have adjusted the product back to the original price, you can ignore this prompt)


8. Follow the above steps to complete! In the next activity, you can view your set discount activity

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How to sign up for shrimp activities?

1. Enter the seller Center - Click & quot; my marketing activities & quot; - Click & quot; my theme activities & quotimage.png

2. You can check & quot; to display only the upcoming / open enrollment activities & quot;, or you can filter & quot; theme activities & quotimage.png



How to set up shop recommendation?

1. Go to the seller Center - click on my marketing activities - click on the store manager's recommendationimage.png

2. Click to add a recommendation zone

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3. Set up zone information

-1. Name of recommended zone

This name is non-public, only for the seller's reference, up to 24 characters

-2. Select the products in the special zone

You must select at least 4 items and at most 8 items. You can adjust the order of the items or move them out of the zone

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4. After pressing save, you can choose to activate the zone immediately or later

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5. Back to the store manager recommendation page, you can view all the recommendation areas

-1. Status: if the switch is on, it will be displayed in the foreground synchronously

-2. Details: you can click the trash can symbol to delete the zone, and click View Details to open the zone details editing page

-3. Preview: after clicking preview, the preview screen on the right will show the appearance of the zone in the mobile app

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6. After completion, it will be displayed on the mobile app product page

-1. If you click a product, it will be directed to the product page

-2. Only one line of product name will be displayed. If your product name is longer, it will display "..."

-3. The price after discount will be displayed for the commodity price (if the commodity price is different, the lowest price will be displayed)



common problem

Q. How many zones can I set up at most?

You can plan up to 10 zones, but you can only select one zone at a time to display on the front desk. Shrimp suggests that you can set up zones in advance, and choose the appropriate recommended zone according to different activities of the store

Q. How many new products can a zone add at most?

Each zone can add up to 8 items, and at least 4 items need to be selected, otherwise the zone will not be successfully stored

Q. Can I modify the zone after setting?

Yes, you can adjust the display status of the zone at any time, as well as the quantity and sorting of goods in the zone

Q. Will the goods be displayed in the special zone after they are sold out?

When your products are sold out, they will be hidden. In addition, if the products are removed from the shelves, they will not be displayed in the special area. If there are less than 4 valid products displayed, the whole store manager recommendation area will be hidden



How to build my discount coupon

1. Go to & quot; seller Center & quot; - Click & quot; my marketing activities & quot; - Click & quot; my coupon & quotimage.png

2. Generate new discount coupons

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3. Select discount coupon type, store discount coupon or commodity discount coupon

According to the type of store activity, you can decide whether you want to set a store discount coupon applicable to the whole store or a specific product

① The "store discount coupon" should be applicable to all items on the shelves

You can choose to display it on all pages, such as store home page, commodity page, shopping cart page, shrimp live broadcast and shrimp news, or you can choose not to expose the discount coupon in the store; if you choose not to display it, it will not be exposed on any page, but you can enter the discount code in the commodity details or actively share it with the buyer

② Commodity discount coupon is only applicable to specific commodities

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4. Set coupon information - saveimage.png

① Coupon name

This name is private and is only for the seller's reference

② Discount code

The first four codes will be retrieved directly from your account by the system. You can decide the 1-5 codes behind the discount coupon

③ Discount type

You can set a discount or shrimp coin feedback

Discount amount (10 yuan off e.g.) or discount amount (9 yuan off e.g.)

The discount% can be set for shrimp coin feedback (eg sets 20% shrimp coin feedback, then 20% of the total order amount will be returned to the buyer in the form of shrimp coin, that is, the buyer will get 120 shrimp coin feedback if the goods purchased are 600 yuan)

* if the discount amount / discount you set is too favorable, a yellow reminder message will be displayed to reduce your setting error. This reminder will not affect your actual setting and is only for reminder

④ Activity type limit

You can choose to set the maximum amount or unlimited amount

e. G. you can set "10% discount, up to 100 yuan"

⑤ Minimum consumption amount

Minimum consumption amount for using discount coupon

⑥ Discount period

The start and end date of the coupon. The longest time from the beginning to the end of the coupon can be set as three months

If you want to display the discount coupon in the dynamic state of shrimps, please set a period of more than one day

⑦ Quantity of discount coupon

The total number of coupons that can be "collected" (so the number you set does not represent the number of coupons actually used by the buyer)

⑧ Discount coupon display settings

You can choose the display mode of "store discount coupon" by yourself

All pages display: the discount coupon will be displayed on the home page of the store, commodity page, shopping cart, shrimp live broadcast and shrimp news

Specific page: shrimp live, shrimp dynamic

Share through discount code: your discount coupon will not be displayed on any page, but you can share it with the buyer yourself

If you set the discount coupon, you don't need to select the display setting. The discount coupon will not be exposed on any page. You can enter the discount code in the product details or actively share it with the buyer

If you want the discount coupon to appear on the live broadcast of shrimps, you must apply for the live broadcast permission in advance; if you do not have the live broadcast permission, even if it is checked, the discount coupon cannot be displayed on the live broadcast screen


"Store discount coupon" can be displayed on all pages

Store home page

Product page

· shopping cart page

· live broadcast page (you need to apply for live broadcast permission first)

Dynamic post page

If you choose not to display, it will not be exposed on any page, but you can enter the discount code in the product details or actively share it with the buyer

"Store discount coupon" can be displayed on a specific page (shrimp live, shrimp News)

· shrimp live broadcast: two discount coupons can be added in the live broadcast: one is the commodity bag in the lower left corner during the live broadcast, in which you can choose the resident coupon, which will be displayed for the buyer to collect during the whole live broadcast; the other is the second discount coupon icon in the lower left. If you choose this method, the discount coupon will only be displayed for 30 seconds, so that the seller can issue a limited time coupon according to the situation

· shrimp dynamic: when editing photos, click the icon in the lower right corner to select your discount coupon, and you can drag the display position of the coupon by yourself

Shrimp live broadcast > lower left commodity bag > resident coupons will be displayed for buyers to collect during the whole live broadcast

The discount coupon will only be displayed for 30 seconds, so that the seller can receive the discount coupon according to the situation

When editing photos, click the icon in the lower right corner to select your discount coupon, and you can drag the display position of the coupon by yourself

New coupons must be store coupons, and the collection time should be more than 24 hours and more than 1 coupon


5. View your new coupons successfully

On my coupons page, you can view all the new coupons

Click "operation" > "view details" to see the setting content of this coupon

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In the details page, you can click Edit, reset or update the discount coupon information, and view the information such as the collection status of the discount coupon and the orders that have used the discount coupon

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Remind you:

Only "product discount coupon" can select the applicable product

The discount coupon quantity field is:The number of discount coupons that the buyer can collect

The received fields are:Number of discount coupons "received" by buyers

The used fields are:Number of discount coupons "actually used" by the buyer

If the buyer does not discount the coupon when placing an order, you do not need to bear the amount of the coupon



How to build my discount coupons? - mobile version

1. Mobile phone into shrimp app > my store > click my marketing activities

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2. Click my coupon > create a new coupon

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3. Select discount coupon type, store discount coupon or commodity discount coupon


According to the type of store activity, you can decide whether you want to set a store discount coupon that is applicable to the whole store or a specific product

① The "store discount coupon" should be applicable to all items on the shelves


You can choose to display it on all pages, such as store home page, commodity page, shopping cart page, shrimp live broadcast and shrimp news, or you can choose not to expose the discount coupon in the store; if you choose not to display it, it will not be exposed on any page, but you can enter the discount code in the commodity details or actively share it with the buyer


② Commodity discount coupon is only applicable to specific commodities

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4. Set discount coupon information

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Set coupon information

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Set coupon information

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Set coupon information

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5. The setting methods and precautions of the mobile version are the same as those of the web version. Please refer to the above column for details

Save, browse discount coupons

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Click "save" to create a discount coupon. You can only press the Save button after filling in all the basic information




After you set up your discount coupon:


① You can see all the discount coupons on the "my discount coupons" page, including next, in progress and finished


② You can also view the number of discount coupons, including collected, used and unused coupons


6. Edit discount coupon

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① You can edit the next and in progress coupons and click Edit

② You can only delete the next coupon and click Delete

③ You can only end the coupon in progress and click "stop now"

④ You can't edit to discount coupons: closed, created by shrimp, follow gift


common problem

Q: When I set the time limit of discount coupons, why do I send an error message?

You can check the start and end time you set

Note: the start time must be later than the set current time, the end time must be at least 1 hour longer than the start time, and the longest time can only be set for 3 months


Q: Why can't I add a discount item to a coupon?

If the product has been sold out, or the product has been selected by other discount coupons at the same time, you cannot add the product. If the inapplicable product is gray on the screen, you cannot choose to add it


Q: How do buyers get discount coupons?

If your discount coupon is a store discount coupon and you choose to display it to the buyer, the shrimp system will automatically display your discount coupon on your store home page, product page and shopping cart page. If your discount coupon is a product discount coupon or not, you can still provide the discount code to the buyer or enter the code in the product details


Each buyer can collect the same coupon once, and the coupon will be returned to the buyer. Once your coupon is collected, the system will automatically remove the coupon from your store home page and product page


Q: How can I set the number of coupons I can get?

It is suggested that you consider the conversion rate of discount coupons when setting the quantity of discount coupons. You can refer to the performance of discount coupons in the past and the attraction of the discount amount


Q: If the buyer doesn't get the discount coupon from my store in advance, can he still use the discount coupon from my store?

Yes, if the buyer hasn't received the discount coupon before, the buyer can still manually input the discount code in the checkout page or use it after receiving it now

Q: How can I be charged for the amount of discount offered by my coupon?

Shrimps will be deducted directly from your merchandise


Q: What's the difference between store coupons and merchandise coupons?

1. The discount coupons can be exposed in the store, but the discount coupons will not be displayed in the store. The seller can only provide the discount code to the buyer


2. Store discount coupon must be applicable to all goods in the store, and commodity discount coupon can be applied to all goods or specific goods in the store. The seller can choose discount coupons according to the demand


Q: Can I use the same discount code again when setting a new coupon?

You can only set the same discount code 30 days after the end of the coupon. If the coupon is already in progress, its discount code cannot be set


Q: Can I modify my coupon after setting it?

Yes, click edit on my coupon page. If your coupon has not started, you can modify any settings except the discount code. If you want to modify the coupon in progress:

You can change the name, period and quantity by using the web version

You can only edit the end time and the quantity of the coupon, or stop the coupon immediately


Q: How can I track the receipt and use of discount coupons?

You can check the receiving and using status of discount coupons through "shrimp app > my marketing activities > My discount coupons"

Or "seller Help Center website > My coupon > details" to find out the full effect, such as how many orders use the coupon


You can learn the following information:

1. How many buyers get the discount coupon

2. How many buyers use the coupon

3. The quantity of the coupon that has been used


Q: Can the buyer use the shrimp coins obtained from the shrimp coin rebate roll in the next purchase?

Yes, the buyer can use these shrimp coins in the next purchase, but they must meet the conditions of the shrimp coin return


How to discount shrimp coins?


Q: If the buyer returns, what will be done with the shrimp coin obtained from the order?

As long as the order status on the shrimp system is determined to be cancelled or refunded, the shrimp coin will be returned together. Only after the order is completed, the shrimp coin will be remitted to the buyer's account


Q: Terms and conditions of shrimp coin rebate coupon

The cost of the discount coupon will be absorbed by you. 1 shrimp dollar = 1 yuan, and the shrimp skin will be directly deducted during the allocation

If the buyer receiving the shrimp coin feedback is found to have improper use behavior by the system after completing the order and his account is frozen by shrimp skin,

Shrimp won't return the shrimp coin to you. If the buyer's account is unfrozen, he can still use the shrimp coin to give back


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